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Source-reviewed contractor record
Done Right Services
Done Right Services is a fieldstone foundation and basement-water-management contractor based in Andover, Massachusetts. Its published services include fieldstone repair and repointing, stone-foundation crack repair and waterproofing, and basement drainage in Massachusetts and named southern New Hampshire communities.
- Foundation repairPublished
- Foundation cracksOfficial service page
- Fieldstone foundationsOfficial service page
- RepointingOfficial service page
- Water managementOfficial service page
Published capability
What the current sources support
Where they appear to operate
- Published service area
- Massachusetts and named southern New Hampshire communities, according to the company website. Confirm the project address before requesting a quote.
- Published base or location
- Andover, Massachusetts
- State coverage represented here
- Massachusetts, New Hampshire
Evidence record
Published details
- Project evidence
- The company publishes service descriptions, project imagery, and customer statements about fieldstone repointing and basement work.
- Operating history
- BBB reports 27 years in business; the company states it has operated since 1998.
- Contact
- (978) 808-7873, as published by the company and BBB.
Unknowns and limits
What the sources do not settle
- Public reviews
- Reviews appear on the company website. A current cross-platform rating and count were not independently verified for this profile.
- Warranty
- The company publishes a 30-year stone-foundation repointing warranty and a 10-year stone-foundation waterproofing warranty. Confirm the written terms and exclusions.
- Financing
- The company links to third-party financing. Eligibility and terms were not reviewed.
- Credentials
- BBB A+ and accredited since June 20, 2014. Trade license and insurance identifiers were not independently verified.
- New Hampshire coverage is not published as statewide.
- Warranty, financing, license, and insurance terms require direct confirmation.
Before hiring
Questions to ask Done Right
- Do you serve this exact property address for this project type?
- What condition did you observe, and what repair outcome are you proposing?
- Which comparable projects and current references can you show?
- Who handles engineering, permits, inspections, and cleanup?
- What warranty, exclusions, payment schedule, and financing terms will be in writing?